Charged for “bank taxes” on an unused account – unacceptable and unethical!
I opened an account with Credits.com but never used it — no transactions, no deposits, no withdrawals, nothing. Two months later, I was shocked to receive a request from them asking me to pay “bank taxes” despite the fact that I have never used the account in any way. This is unacceptable. No company should be charging customers for an unused account without clearly explaining such fees at the start. I never agreed to pay for something I didn’t use, and the lack of transparency is alarming. I have reached out to their support team for clarification, but so far, their response has been slow and unhelpful. I strongly advise anyone considering using Credits.com to read the fine print carefully and be aware that they may charge you for simply having an account — even if you never touch it. Until this issue is resolved and my account is closed without charges, I will not recommend their services to anyone.