if delivered incorrectly they don't send out another box that week
The food/recipes have been 3/5 overall. The real problem is not just that they don't deliver to the correct location (though very annoying), but that they don't then send out another box for that week. They only give you a refund on a future box. This has happened to me twice and I've had to suddenly come up with other meals for those weeks. Also, they have not sent all the ingredients, for which I am to receive $11 off on a future order.