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R Hall

United Kingdom

1 Reviews
4 Reads
2 Useful

1 review

Store Dji

Awful Service

I'm afraid I have to jump on the negative band wagon here. Utterly useless customer service. They sound polite but I got passed from agent to agent having to explain the same thing over and over. I've still got nowhere! My item was damaged on arrival so did a return form online. Since then I've been waiting for DJI to acknowledge the return and send me a returns form but had nothing. I tried live chat, the +442076603037 number and email and still nothing. Keep getting asked to wait another day!! Anyway I'm putting in a dispute with PayPal now and will let them deal with it. Order: 0448685102117

2025-04-02Helpful 2