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David Scott

Spain

1 Reviews
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1 review

Mars Hydro

a nightmare

a nightmare. After some purchases from this company that had gone well, the purchase of their new AdLite product came. which was poorly described on their website, thanks to that I chose wrong. No further information was added in the confirmation email. and paaas 4 weeks when it arrived. The measurements are wrong, the only response was that they changed the description making it more visible, but I have had to pay the shipping costs for the product €38, and they are not responsible. It is because of a description error caused by the company I have lost €38 and on top of that they have made a mistake and have not made the payment to the card that made the purchase but to another one that I have blocked (that I used in previous purchases). Terrible after-sales service, they don't recognize their mistakes and you are the one who pays for their mistakes. I don't recommend it, Chinese technology at German prices. All devices are cheaper (with the same technology) in brands that manufacture and not brands that add the name and resell

2024-03-28