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Kevin

Belgium

1 Reviews
3 Reads
1 Useful

1 review

FlashRouters

Privacy Hero VPN router

I was really happy with my privacy hero router with Nord Vpn that I bought a bit more than a year ago...BUT...even though it is still working good technically speaking..now I'm having to pay a yearly subscription to keep the right to use Vpn...!? It was not what I paid for ..meaning a router delivered to you....they never said anything about subscriptions!!!! And obviously the customer is always screwed and have only 2 choice...cancell.and render the router useless for my main purpose (yeah they leave you with a simple stupid simple WiFi router) or...we'll pay they incredibly disgusting subscription (49$ a year)! Also..they will discontinue their phone app to control the router (whether you're a paying customer or not)...according to them there is no added value in it because you can do all the same in a browser ...what f#*@ bulshit. So to the new customer....what you're contractually buying now...they will probably modify it later on ....and you won't have ANYTHING to say about it. If you can and haven't been stupid enough to buy something from them yet...AVOID and look for a better company!

2024-07-20Helpful 1