Horrible quality and customer service
I am so incredibly upset. I ordered a custom sectional with “performance” fabric and down-filled cushions (per the recommendation of the designer assigned to me). I have never bought a new piece of furniture and this was a huge investment for me. I needed a specific size, which is how I ended up here. They offered the bigger options. The fabric is HORRIBLE. Not at all stain-resistant, which is a problem since it’s off-white, AND it pills terribly. It looks so shabby. The “down-filled” cushions are. Nightmare. They legit just stuffed some feathers under the fabric WITHOUT any sort of liner or encasement. So you sit down and have feathers poking you and coming out everywhere. It’s super not comfortable. I spent around $9500 and am left with a piece of garbage. I am devastated and their company literally could not care less. Horribly quality and customer service.