It’s very rare that I post a negative…
It’s very rare that I post a negative review but in this instance, having considered my opinion for a couple of weeks, I feel that the review is needed. Do NOT purchase a case or screen protector from this company. The quality is dreadful! They will NOT work and will NOT protect your precious technology. More than that, there is NO reasonable customer service either. I’ll explain if you care to read further. I wish you to bear in mind that I have been buying iPhones since the iPhone 4, have never cracked a screen or damaged a ‘phone and have always used screen protectors and cases. So I am well-versed in the ways in which screen protection and cases have progressed over the years. I thought I’d quite like a thin protective case for my iPhone 13 Pro Max so purchased a case and a set of two screen protectors. The first screen protector was not sticky. It did not stick onto the iPhone. The second one went on fine bar all of the edges which took significant time and effort to attach. When I emailed to relay my experience, eventually the company replied to ask me to send a video of my trying to attach the screen protector which didn’t work and another video showing what was wrong when the second protector went into my iPhone. Well - I don’t know about you all - but I do T video a running commentary on my life on the offchance that something might happen and I also don’t have a Time Machine. These facts seemed lost on customer service who kept asking for videos of the past. Then - I dropped my iPhone (only from around 30cm and onto an engineered floor) - and the screen protector failed along with the case - leaving my new iPhone with blemishes that should not be there. Again - customer services wanted a video! I mean - really?!?! When I pointed out that I couldn’t do that and that their products seem cheaply made they instantly offered to send more - as long as I paid £15 postage! Well - that’s not right. Either you’re sorry and believe in your product or you don’t but you don’t try to get the customer to pay for more sub-standard rubbish. DO NOT BUY FROM THIS COMPANY!!! You have been warned!