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Dan and Beth Bruno

United States

1 Reviews
2 Reads
2 Useful

1 review

Go Configure

Stay Away

I purchased a play set with installation from Backyard Discovery. Their installer is Go Configure. The shipment arrived but we did not hear from Go Configure. We called them and were told the installer would contact us. A couple of days later when we still hadn’t heard from the installer we called again, same result. After about the third or fourth call they said they would call the installer and let us know, next day, no contact from anyone. Another call, same result. Ultimately we were told they couldn’t get in contact with the installer and we needed to find another one. It has taken several days to find someone willing to install the play set. Finally found one that is charging almost double the price, the installation is more than the play set. This has been an expensive and miserable experience.

2024-04-12Helpful 2