Disgraceful
This communication from this company is atrocious. They did not have any information regarding a "customisation" process for blonde wigs so I had placed an order under the impression it would be shipped between 24 and 48 hours and i would receive it with a maximum of 7 days. To then reach out to them on WhatsApp after sending numerous messages and receiving no response for them to reply that there is a customisation process that takes 4-8 days then once that's complete my order will take a further 4-5 working days to reach me. Im so glad I screenshotted the evidence of this before they changed it on the website. I would never trust this company with my money again. Now my birthday holiday is ruined.