To big, no service, minimum everyhting
Hi, I have been going to IKEA for most of my adult life. I’m 68 and when I was younger IKEA wasn’t such a big corporation. I liked it a lot, but as it got bigger, the money got bigger and their service got worse. Yeah the stores are too big, and there’s only one way to go, through the whole store even if you know what you want, you still have to see all their crap to get to it. And there is no good map with any details of what is where. And if you find someone who works there, they are not very helpful, busy with all the other work you give them to squeeze every penny out of their time. Hey IKEA, we don’t want to spend hours at your store. You think that IKEA is the greatest thing on earth but for us, there are so many shops and the Internet to buy things. Maybe you can make it a better shopping experience and I’d come there more often. I also read a lot of reviews about how rude your workers are, especially to minorities. You put minimum training into your employees and pay them as little as possible, so you get the least qualified people. I’m sure you think that just a warm body is good enough but these employees have to deal with your customers, and who knows how many customers didn’t come back because of an unhelpful employee. YOU NEVER SEE THE CUSTOMERS THAT DONT COME BACK, YOU NEVER SEE THE MONEY YOU COULD HAVE MADE. Ok I get it, you’re making tons of money so you don’t really care about our remarks and complaints. Even big corporations go out of business.