For businessesSearchWrite a reviewCategoriesAbout
简体中文English

Matt Gorman

United States

1 Reviews
1 Reads
0 Useful

1 review

Mars Hydro

Bought a FC8000

Bought a FC8000, the app doesn’t recognize the time zone I’m in due to daylight saving time, so I had to set my time zone to -4 instead of -5. After spending a whole day to figure that out, now my light doesn’t turn off at the specific time I set with the App timer. I already had plants in veg under a smaller light that needed up-potting immediately, so now my plants are all stressed out with issues I’ve been having with the FC8000. On top of that, Mars-Hydro didn’t ship my inline fan & filter and shipped me a seedling heating pad instead ("due to a system error "), now I have a light installed that I will need to drop to install the fan and filter. I just contacted customer support today, let’s see how long it takes for them to resolve this App issue. Extremely disappointed and feel like I’m a victim of false advertisement due to the fact they are still selling products with known defects….

2024-04-22