Refund Gone Really Bad
I received a pair of boots that didn't fit and were hurting my feet. I have been dealing with trying to get a refund for ages. I took photos of the boots sent them in...paid for them to be returned. They have had them since April 9th and it's now the 23rd and I still don't have a refund. When I contact customer service I am told to send photos of the boots. It's like no one there knows what they are doing. Deplorable