Amazing Support, Fast Response
Gaomon as a company has so far been an amazing experience, one I cannot recommend enough! Their support is very quick to respond to ticket requests, and very dedicated to helping their customers. I had an item damaged in transit, no fault of their own mind you, and they sent out a replacement within a day at no extra charge. I greatly appreciate the company and their staff! And as someone who has owned a few of their products for going on a couple years now, their quality is amazing. My pen display (the PD2200) has held up with no complaints from me, I love it to bits! The battery free pen was an absolute plus for me in that regard, too. If you need to contact them, there is a link for "Support" on the top of their website, click it then click "Submit a ticket". Alternatively you can find their email fairly easily at the bottom of their website, under the "Contact Us" section! Be sure to add in your order number if it's in regards to that, it'll speed up the process for sure.