Extremely fast and friendly!
Extremely fast and friendly responses, with amazing service and very friendly assistance. I am extremely pleased with how I was treated!!!
About GAOMON
Data updated- Website
- gaomon.net
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 39 reviews
- Replies to negative
- 0% (0/1)
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About this business
Manufacturer of Graphics Tablet, LED tracing Light Box, Pen Display. Gaomon is a creative brand that empowers creators worldwide with innovative and individualized graphic input devices. Since our establishment in 2011, we have been dedicated to developing professional tools that embody the core concepts of confidence and freedom. -------------------------グラフィックタブレット、LEDトレーシングライトボックス、ペンディスプレイのメーカー。 Gaomonは、革新的で個性的なグラフィック入力デバイスで世界中のクリエイターに力を与える創造的なブランドです。 私達は2011年に私達の確立以来、信任および自由の中心の概念を具体化する専門用具の開発に捧げられました。
Written by the business, not verified by us.Is GAOMON legit?
GAOMON (gaomon.net) has a 4.9 out of 5 rating on OK.one, based on 110 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; 39 of them were added in the last 12 months. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, expressing high satisfaction with both the items and the overall assistance received. Customers frequently praise the support team for providing remarkably fast, extremely polite, and exceptionally efficient service that makes ongoing communication completely smooth and pleasant. Many people appreciate how knowledgeable, patient, and deeply attentive the staff is when answering questions and solving technical problems. However, some customers also noted experiencing initial product or shipping hiccups, such as receiving incorrect items or missing parts. Despite these initial setbacks, reviewers highlighted that the dedicated support team quickly resolved the issues and promptly shipped necessary replacements.
Auto-generated from all reviews of this business. For reference only.What people say
very responsive and attentive
Problem got solved bro was too good had…
Problem got solved bro was too good had a nice conversation like a friend and helped me get things work out for me need more ppl like him 😋❤️
Very reactive with efficient…
Very reactive with efficient respondwith a kind follow up
Quick and effective assistance
I encountered some hardware issues I couldn't resolve on my own, and the customer service was perfect. They guided me through diagnosing the problem with clear instructions, and the replacement part was sent very quickly and easily. I am very satisfied and wouldn't hesitate to contact them again if I encounter any other issues. I highly recommend!
Outstanding and very friendly service!
It was an absolute quick, professional and very friendly and polite service. Outstanding!! Thank you Ciyea!! 👍🏻
Full Well
A responsible seller and simply incredibly pleasant support. I really love it
Fast and efficient customer service
I contacted them after the package did not arrive. The representative was professional and handled the issue quickly and efficiently. The package arrived quickly and a follow-up check was also done to make sure everything was in order.
The agent was really nice to me and…
The agent was really nice to me and helped me in a fast and efficient way to resolve my problem. I felt like the customer service really cared for my situation.
Nice service and tablet
I was essentially upgraded to a better tablet after my original order was not in stock! The whole situation was handled great and the tablet is amazing quality!
Prompt and kind
Prompt and kind; they were very helpful with my order. Would recommend and order from them again!
I bought a tablet and then ended up…
I bought a tablet and then ended up changing my mind and requested to cancel the order and there was a mishap but everything was sorted out
Employees appear to genuienly care…
Employees appear to genuienly care about good experiences with swift responses and quick action. I had a problem with the store page where it said the item i wanted to purchase was unavailable in my area. After contacting them, it took merely a few hours for them to respond with the problem fixed!
I was sent incorrect item
I was sent incorrect item. After emaling the support I received the correct item within a few days.
Swift and professional
I made a mistake in my order and purchased the wrong pen for my display model. Thankfully, I was able to reach out to customer service and the employee that I had, Ciyea Zhang, was extremely diligent and always quick to respond to my concerns. With their assistance, I was able to adjust my order to what I wanted.
very helpful customer service (rare these days)
the stand to my tablet that I've had for 4+ years broke, tablet is still trucking but I couldn't find a replacement stand. After looking around and being unable to find it, I emailed the support team and got a confirmation that the product is out of stock and there are no plans to restock it, but gave me the info i needed on the mount type so I could go look for alternate options! Very easily found a ton of options with the information given and ended up finding a desk arm that's compatible that I think will be much better for my spine than the table stand it came with initially.
I received a near-immediate response to my concerns
I received a near-immediate response to my ticket even though it was the weekend. Plus, when customer service did reach out two days later, they walked me through how to resolve my issue in an easy way of processing a return after I receive the item, so the option is still there. However I am very excited for the item and should'nt have to return it!!
Amazing customer service
Probably one of the most patient and helpful customer support services I've ever experienced. Thank you again.
Initially they had forgotten to deliver.
Initially they had forgotten to deliver the pen alongside my display. I sent out a response asking for assistance, almost instantly I got a reply and they had sent out a new pen and it arrived in a few days
Extremely helpful
Extremely helpful, thank you!🩵
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