I bought oticon hearing aids from Yes…
I bought oticon hearing aids from Yes Hearing earlier this year. The original interactions were positive. 2 weeks ago my left hearing aid failed. It took about a week to get any response other than Sam the AI guy who is worthless. I had call 9 days ago and was told I needed new receiver which would be sent out immediately. 9 days later I get call telling me they havent sent out because paperwork not done right. So now I am looking at 3 weeks without hearing aids. Totally unacceptable.