LATE
Update: I had already written to Macorner about the late shipment. (Funny that they say here that they cannot find the order with my name since I have already communicated with them twice. And, since placing the order I have received numerous emails from them pushing for additional purchases.) ANyway, this was their reply: After reviewing your order, we can confirm that the item This Daddy Belongs To Doodle - Personalized Sweatpants, Lounge Pants With Pockets was placed on June 9, shipped on June 13, and delivered in the time manner on June 23. Our production process typically takes 3-7 business days, and once shipped, an order is expected to arrive within 7-12 business days for Standard Shipping. While your order was delivered within our estimated delivery timeframe, we completely understand that meeting the occasion was what mattered most... As a gesture of appreciation for your patience, we’d like to offer you a 20% discount code for your next purchase. I want to know why they still advertising Father's Day items when there is a good possibility it won't arrive on time. I got this on the 9th (the day I placed the order): "That Father’s Day gift you picked out? Safe, sound, and still looking like a solid choice if we’re being honest... Father’s Day’s getting closer every day, so come back, lock it in, and let future-you relax a little earlier this year." FOUR days (the 13th) and 5 emails later, I get this: "It’s been a while since your last order, and we just wanted to say we’ve missed you! Since your last visit, quite a few new arrivals have joined the shop, and many have quickly become customer favorites." HUH? It's BEEN A WHILE??? TWO days after that (the 15th) I get an offer for 25% off a new order. (Yet they magnaminously offer a 20% in the non-apologetic apology letter they sent me after my complaint?) That SAME day (the 15th), they send a 15% off email. And another on the 16th for 25%. Again on the 17th for 25%. They call it a birthday celebration but there are a lot of Father's Day items in the ad. Another for the 17th but back to 15% and pics show Father's Day items. Then on the 18th, they say next week is THEIR birthday and offer 30 exclusive uses of 30% off. And if that discount is gone, then 25%. On the 23rd I get an email telling me there is still time for July 4th orders."...Yes, these crowd-pleasers will still make it in time for the big day--" (But, look in the non-apologetic apology. It states it takes at LEAST 3 business days to produce and 7 to ship. So that is AT LEAST 10 business days, plus at least 2 non-business days. That equals 12 days MINIMUM to get your order. Which would be past July 4th.) That is false advertising. So, Macorner, don't try to pin half of my Father's Day gifts being late on me. Perhaps if you spent less time automatically filling people's emails with your false and inconsistent ads, you could get your orders out in a timely manner. Original post: I placed an order with Macorner for 2 Father's Day gifts. A personalized Grandpa shirt for my husband and Daddy sweatpants for my son-in-law. The shirt arrived well within time, but the pants did not. They were extremely late. Almost a week AFTER Father's Day! We had already put off sending our parcel to the family while waiting, but when Father's Day came and went we finally decided to send it without the pants. This was extremely disappointing, especially in light of the fact that our Son-in-law had adopted all of the children and this was his first Father's Day as their dad. Plus, the first anniversary of the adoption was a week or so later and I wanted it to be a special celebration. Somehow, you screwed up. Bad. How could 2 items ordered at the same time come so far apart AND miss the occasion(s)? We are not impressed.