Terrible service
Holding my funds hostage for nearly two months! I have been waiting since July 13, 2026—nearly two months now—to get my funds returned after an incorrect transaction. Back in July, Oobit support (David and Noa) explicitly confirmed that my recovery was approved by their finance and development team, and I immediately provided the requested wallet address. Since then, it has been an absolute nightmare of broken promises and stalling tactics. Support agents like Bernard repeatedly feed me identical, useless automated canned responses ("each case is handled manually," "we will get back to you shortly") while completely ignoring direct demands for a timeline or a transaction hash. They admitted responsibility and approved the return weeks ago, yet nothing happens. Keeping customer funds hostage for months while hiding behind endless, automated delays is disgraceful and atrocious service. I still have received zero money and zero concrete answers. Stay far away from Oobit if you value your time and your money! —- and now they replied here that they send a direct e-mail… they havent btw.