Fast and friendly
Honestly, I wasn’t expecting much when I emailed support I thought I’d be waiting days for a bot reply. Instead, I got a real human in under 10 minutes. The agent was super polite, didn’t make me feel silly for asking a basic question, and immediately understood exactly what I was trying to do. The AI tool itself is great, but the customer service is honestly the reason I’ll be renewing my subscription. It’s so refreshing to deal with a company that respects your time and actually listens.