Great rug, great service, photo colors on website are off
I purchased a large one-of-a-kind vintage Moroccan rug from Benisouk. Because it was vintage, I had a question about if it had been professionally cleaned before I purchased it, and the representative got back to me within 24 hours (yes, they clean all vintage rugs before sale). The rug was in-stock and shipped immediately. It arrived in less than four days, which I was shocked by given that it came from Morocco to California. I love the rug and it is beautiful, however the colors of the rug as depicted in the photo on the website were inaccurate - the rug is many colors, but a large section I thought was a subdued grayish pink is actually a very bright pink. I still love the rug and the color still works with my decor, but I probably would not have purchased this rug had I known the true color. I am positive it was not due to my monitor as I always make sure to look at decor items on multiple screens and ensure any screen filters I have are off. If you are someone who is picky about exact colors, this may not be the place to purchase your rug. All that said, it is very high quality, very soft, and I get compliments on it all the time.
