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Jan M.

United States

1 Reviews
3 Reads
1 Useful

1 review

Steam

-Steam Games (steampowered.com) Mysteriously Evasive!

-- If you want to write a regular letter to Steamworks, Steampowered, Valve Corp. or find a phone number to get help in retrieving 40+ games you've paid for because your account has been hacked, you are OUT of LUCK! It's impossible to simply find the professional address or a phone # of this outfit! No professional trustworthy company or website would hide like this! After being a regular member for over 20 years, the game website has ignored every request for help from me. My username has been stolen onto someone else's account. Steam is apparently siding with the hacker and ignoring my messages. In fact, I had to register under a new username in order to even send a message to "support" so I could explain what has happened. So what? Still no reply to my email address which SHOULD be on file there at the website. I've tried for 2 weeks to get my games back under my original username to no avail. If you want to suddenly risk losing all your games on this website with NO clear way to ever see them again, BEWARE and GOOD LUCK!

2026-03-19Helpful 1