Hit or miss.. But never the right color
Geeta for me is “Hit or miss”, and I think there is a bit of “bait and switch” happening. My first wig was supposed to be brown with some blonde highlights… I got a whole blonde wig, with some brown highlights. Nothing like the pic. However, some brown box dye did the trick, and the lace was nice and thin, well plucked and bleached, and the hair quality was top tier, thick and soft all throughout. That was the first experience. It’s gotten worse every time since, to the point where my last purchase was NOTHING like the picture. Customer service seems to always say the same thing.. That the lighting is different in the pics, and they’re sure I’ll be just as beautiful as the model and to give it a try… This is after I sent them a pic of a black and white wig that looked like it’s from a costume shop for a witch, and the wig I ordered was a dark caramel brown, with no black or blonde. I gave 3 stars because the hair quality is always great, I can always fix the problems with box dye, and they’re usually good with the lace plucking and bleaching. My advice? Don’t expect the color to look like the pics EVER. And like others have complained.. I don’t think the pics on their site are from the company. Even if you see someone doing a video from them, it could be like my experience where the first wig was great. They are hoping you’ll do a video about them or something, and I never have… They send me whatever. My most recent one was the worse yet. I have never seen a wig with no straps and hooks. What was supposed to be light brown highlighted became a weird chunk of yellow in the front. They don’t do refunds and only patronize, and belittle when you explain what’s wrong, I won’t be ordering from them again. Your first one will be great. Only order one.