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France

1 Reviews
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1 review

Billabook

Unreliable, no any confirmation, no reservation number after payment

I made a hotel reservation in Marbella on April 17. The money was charged immediately, BUT there has been no confirmation email with a reservation number or any other feedback. There is no information available to track the booking. Check-in is planned for April 18. We are traveling as a family with a child, and right now we are essentially in a situation where we may end up without a hotel despite having paid for it. There is no support phone number, only an email. Avoid! Trust only official websites.

2026-04-17