Bait and switch
I received a substitute from what I ordered. It was explained that the part that I ordered could have been discontinued and the assembly contractor made the change without notice. A refund was not offered, however an exchange or a $10 discount in addition to my Return Customer discount. I feel like Jaspertronics has passed on the bait and switch to me instead of owning the risk and offering a full refund. I had bookmarked another seller of the part that I had ordered, with the same substituted part that I had decided against for much cheaper, which I shared with the representative, and the reply that I got didn't seem sympathetic to my point of view as a paying customer. The representative seemed more focused on "reeducating me" and selling me the substituted part after the fact, resisting owning the mistake, since no exchanges could be made, since the part still being advertised is discontinued.