Poor Support and Communication
Twice I have contacted this company about a G2 tablet I purchased as a gift. The first issue they did not address, choosing to send me on a wild goose chase. I gave up. The second time is totally ignoring a problem with the re-charging cord, even though the tablet is still under warranty. I sent documentation of purchase/purchase date AND a picture of the problem. I asked for a replacement cord. So far I have heard nothing from them, not even acknowledgement of receiving the information, let alone honoring their product's warranty.