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Kathy

United States

1 Reviews
3 Reads
1 Useful

1 review

Kitegal

Horrible Scam Company from China

I saw a cute dress advertised on Facebook and decided to purchase it along with a few other things in order to get free shipping. I should have read the reviews first. It took a month for the package to arrive. When I opened the package, the dress was a horrible material and poorly made. One item was nothing like what I had ordered. I got in touch with them and they said I would need to ship it back to China which is very expensive, they would also give me a 10% off for my next purchase. Uh, I'm never ordering from there again. When I replied back that it was their fault and I wanted money back, they never responded again. I started commenting on the Facebook advertisements and they contacted me through Messenger. They asked for pictures of the shipping label and each item with the bar code, I did that. They said they could refund me 20% of the cost, and I said it needed to be more and they offered 30%... fine. 3 weeks later and I still haven't gotten a refund. I contacted them again and they said because I had opened a dispute with PayPal, they couldn't refund me the money until I closed it. Funny thing, I didn't use PayPal to pay for the items. The next message I sent was saying to just give me the money they said they would give me. Now, there are asking for pics of the items and barcodes again. This is a complete Scam and fraud. The clothes are horrible, the customer service is terrible, and they are completely dishonest. DO NOT BUY FROM THIS COMPANY. You will be disappointed, I promise you.

2024-07-16Helpful 1