SELLING TELCO LOCK IPHONE!!
okay beli iphone 14 dengan installment 12 bulan tapi bila sampai ada telco lock. Dorang suruh hantar balik and nanti akan check apa yang patut. then!! almost 1 week until today 19/12/2024 baru terkial-kial nak respond. Itu pun lepas saya cakap nak claim guna tribunal pengguna and report pada KPDNKK GUYS. Overall experience just worst and irritating bayangkan dorang hold 1 week and after said i nak report tiba2 boleh send replacement, itu pun warna lain and not in condition that satisfied the price. see below for conclusion 1. CS agak slow tapi dorang try to help jangan salahkan staf tapi salahkan company. Dah expend serata asia tapi taknak invest kat CS 2. feels like kena scam sebab beli telco lock. WTH just bad experince because I buy the excellent condition with warranty. 3. they try their best untuk you all not asking for refund, but just be firm big company kot they should have the cash reserve to pay back. 4. If ada dispute, kejar sampai dapat sebab mmg payah juga CS nak balas maybe sebab limited facilities. I suggest reach them using email better dari guna WS.
