Worst Telco in Singapore
Worst Telco in Singapore Network service throughout Singapore is decent at best. Don’t expect blazing fast speeds. Customer support is NON-EXISTENT. The only way to contact them is through email. The mobile app is garbage compared to other telcos like Gomo and Giga. Termination with SIMBA is another nightmare. The only way to terminate is through email, and they take DAYS to reply. By the time you terminate your plan, they have probably already charged you for the next cycle, which is non-refundable. If you fell for their "LUCKY NUMBER" trap, expect the worst. Termination or porting out is only possible if you PHYSICALLY go to their Orchard or Kaki Bukit store to make payment for the number YOU ALREADY PAID FOR. RIDICULOUS TELCO – AVOID AT ALL COSTS!!!