This company misrepresents their return…
This company misrepresents their return process. I ordered a bra for my mother in law, measured correctly and she could barely fasten the front closure bra and there was more padding then she prefers. Imagine my surprise when I received the following options to return for a refund: Dear Customer, Hello, according to your feedback, we provide you with the following solutions: 1. Choose our resend service, pay $15, we will resend you a new package, the original package does not need to be returned to us, so you also avoid paying our return shipping costs. (This method is fast and convenient) 2. We provide you with a 20% coupon, you place a new order, we resend you a new order + the original order that does not fit the original order; the original order products still do not need to be returned to us. (This method can get discounts and correct incorrect sizes) 3. We provide you with our return address, you pay for the return refund (because it needs to be sent back to the Chinese warehouse, the processing time is relatively long, and you need to bear the return shipping fee, so it is not recommended) We are really sorry that this shopping has brought you bad. Best Wishes， LUNA. Vane Chen from Luna's Wish Sent via Richpanel Do not do business with this company. I will just eat the cost of this bra.