Luna's Wish is a brand for women, by women. We obsess comfort, deliver results and ensure you look as good as you feel.
Written by the business, not verified by us.Luna's Wish (lunaswish.com) has a 1.4 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 86% of reviews are 1 star, a relatively high share; The business has replied to 45% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-10-24.
Sizing does not translate into American sizing....even though it is published 100% guarantee, Customer service will only offer partial refunds, or spend additional amounts to purchase another product. I was told the size I requested to exchange for was not available...although it is offered on the web page.
There is no support around your body. They used flimsy material. NO SUPPORT ANYWHERE. They also mislead you on the return policy. You shouldn't have to read the fine print in the policies. They should be upfront like a reputable company is.
Holds your bust very flat! Not at all attractive! Wide, comfortable straps, but the bra itself is a real disappointment! Shipping was slow!
I wish I had read reviews before buying from this company .😭😭 Firstly ,they send you small sizes .None of their bras are true size . Then they have this irritating AI that responds to emails Also ,they find it very hard to refund .Uptil now ,no refund yet despite returning the bra to them which they have confirmed receipt . Anybody that goes ahead to still order from this company after reading all these reviews deserves whatever that’ll happen to them because it won’t end well. A mistake of a company .
Its a big scam......⚠️⚠️ Yes, you can track me your whole life, right up until you return to your secret warehouse. Too bad the scammer is asking for time to complete another task. What a masterful swindle! Don't worry, I'll review your fake business, with meticulous follow-up. What a con artist!
I ordered two large bras, one in white and one in nude. Same style. After a month of waiting, I received 2 bras of different styles. One in White and one in Nude, both XL. In measuring them even the sizing is off. The white XL is 6 inches longer than the Nude that is marked XL as well. I requested a return address which was also not provided. I live in the EU and shipping to the US is only available via FedEx or UPS at a huge cost to me. Horrible customer service is AI, no wonder. DO NOT BUY FROM THEM!
Sizing is way off and the return process is aggravating. Customer service rep tried to argue with me about what size I needed. They did not have a size to fit me and refused to give me a full refund.
The quality of bras are very poor. Stitches have come out as soon as I opened the package.
Awful!!! It took over 30 days to get product so I tried to return it right away and they said they could refund me $3!!!! I paid $41.00! Do NOT ORDER FROM THEM. Plus no phone number for customer service. Only an email and it took forever for them to respond!!!
I ordered a handbag which when arrived looked different than one on the website - shinny and cheap. When I tried to contact the company for return I needed to write an email about the issue which was not returned. I am stuck with a cheap shinny looking bag that I will never use
This company is a scam. Do not order anything from them—-not only do they send the wrong sizes, they try to con you into re-ordering, you’ll have to pay your own shipping and they don’t exchange anything unless you re-buy another item.
Ordered the butt lifter panties. I am a size M. I was sent a size Large. They were still like a extra small and did not fit. This is a Chinese company. I sent them an email, and they did reply quite quickly. They told me they sent me a L instead of a M, because the sizes run smaller in Asia. Forget about returning them. It cost more to send back. If I knew they were not USA based I would not have purchased. Waste of money, and time. Would not risk buying from them as the turn policy is terrible.
Do not do business with this company. My card has been charged. No product shipped. Asked to cancel order before shipping occurred. I no longer want product. Their solution is to wait until I receive order and they will reduce the original price by $3 dollars.
The style and sizing of the item, booty life undies, was unsatisfactory and you can't return it. Overpriced and long shipping time coming from China. A lesson learned to not shop there again.
Sizes too small. Way too small. Swim brief sized for a 10 year old, top sized for a 13 year old. Bras much too small, sized for 28-30A, I sent measurement of underbust 38.5, over bust 43.5 which is 42:D I need to return asap.
The panties are great quality, fit perfectly, offer good padding and are soft and comfortable. Customer service is excellent. I recommend this brand.
The size of the one item I purchased was incorrect and yes, the wait time for it was the longest I've ever waited for anything ordering online. Trying to exchange this item was more of a hassle than it was worth. The company needs to work on an easier process. Emailing a comment for a return was not possible, the font was almost clear and there was no *send* option i could see. Having to pay the shipping cost again to and from wasn't right considering it was not my error. In the end, the total cost of an exchange was more than the product was worth. Having to be approved is crazy itself. I didn't even bother with a refund. I didn't really trust i would receive any money back for all my costs and trouble. Try a different company, this one is untrustworthy.
Back on April 28, 2025 I placed an order from Luna’s Wish and today May 25, 2025 I still have not received anything. I have written several emails to them and they keep changing the tracking number and now they are blaming it on the tariffs. Don’t buy from this site if you don’t want to loose your money. Carmen Gray
I ordered from Luna’s Wish on February 7. On February 13 I received an email informing me that my item was on its way. It’s May 3 and I have not received my item. I have tried numerous times to email them but have gotten no response. Never order from this company. My total was $54 and some change. I’ll probably never see my funds or my item. I’m extremely frustrated with this company.
I was going to order and reversed image searched (on google) the items I was planning to purchase. The items are on temu/aliexpress etc for a few dollars in comparison. DO NOT BUY FROM THEM.
Dear, thank you for your honesty! We do invest more in quality inspection and after-sales service for products sold through our official channels, so the price may not be the most aggressive, but it will definitely give you a reassuring experience. Could you send me the link you saw for verification? If it is the same model, I can help you apply for exclusive benefits~ Even if we are unable to cooperate this time, you are welcome to come back and compare prices at any time. Our member benefits are constantly being upgraded! (◠‿◠)
66 reviews matching
Weareluna
Leishape
Celeste D'or Curve
Faccelove
Shapermint
Rosyday
Prime Prometics
Halara