Buyer Beware
I ordered a salt cell with a three (3) year warranty. 14 months later it stop producing enough salt to sanitize my pool. I returned it for testing as Discount Salt Pool instructed. I paid for shipping both ways. The unit was returned several weeks later still showing the damaged cell plate/s inside. Their report said it was fine. After reinstalling the salt cell the chlorine level fell to negligible amounts being generated by this salt cell they had just tested. After a phone call to them explaining my situation, the representative hung up on me. I purchased another salt cell from what appeared to be a more reputable Company and my pool chlorination issue is resolved. I do not recommend Discount Salt Pool. They appear to not stand behind the products they sell. Rebuttal to Discount Salt Pool response: You have mistakenly mislabeled the salt cell as working. I have the water test to prove otherwise. I purchased another salt cell and it works perfectly and I have the water test to proof my original claim. The salt cell I purchased from Discount Salt Pool clearly shows damaged plate/s and is NOT producing the levels of chlorine associated with a t9 salt cell. It is clear by you have no plans to honor the warranty. I have already purchased a WORKING SALT CELL so there is no need for further excuses from you. As far as I am concerned this matter is no longer worth my time. I consider this a matter of ‘ Buyer beware’. Thanks
