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Lisa C.

United States

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Very happy with my Piano keyboard

Very happy with my Piano keyboard! Was very hesitant ordering a huge product from an online business. Product came as stated on correspondences from Company. I was confused at first, as only 1 package was received, the bench, but the order stated full product was delivered. I contacted Customer Service via email. Perfect customer service! The Rep was in constant contact with me for several days, she looked into my order, and said the 2nd package will be delivered separately. It was delivered 2 days later. I started to put together the frame, but the keyboard portion (weighted keys) was extremely heavy, could not lift it by myself. Needed a 2nd person to help lift and install the keyboard onto the frame. Keep that in mind. Sound of piano is Beautiful! there are 600-800 different sounds/beats to choose from, aside from the normal piano sound. Only drawback is the headphone jack is in the back of keyboard, but the keyboard is against a wall, only spot I had in room. So it is not convenient to use,for quiet use. A front side jack would be optimal.

2026-04-30Verified