Started in 2019, MUSTAR has grown to become one of the fastest growing manufacturers and designers of musical instruments, bring joy and innovative instruments to people worldwide.While our products range from smart keyboards, digital pianos, electronic drums, electronic Guitar, Ukulele, our passion for inspiring musical creativity and innovation through new technology.MUSTAR encourages you to unleash your full creative potential through sound and music. We want to let more people enjoy the fun of playing music. We believe that everyone is born with the ability to enjoy music, everyone in the world can be his own Music star.
Written by the business, not verified by us.Mustar (mustarmusic.com) has a 4.1 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 77% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 40% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.
Reviewers had a great experience with this company. Customers frequently mention that the digital piano is exceptionally well-made, wonderfully easy to assemble, and delivers amazing sound quality at a surprisingly affordable price for all players. Many buyers also express great satisfaction with the fast shipping service and note that the musical instruments arrive securely packed for maximum protection. However, some people mentioned experiencing frustrating technical issues, such as faulty volume controls or broken keys on their newly purchased instruments. A few reviewers also noted unexpected difficulties with complicated assembly steps or missing components required to properly set up their products.
Auto-generated from all reviews of this business. For reference only.Sadly, I do not like the sound quality when playing the notes. I’m just not able to get pasted it.
Dear Customer, thank you for choosing our store. Customer satisfication is our top priority. If you are not satisfied with the product, you can contact our customer service ( [email protected]) at any time, and we will solve the problem for you as quickly as we can. Thank you for your support and wish you a happy life!
I haven't played the keyboard yet; still setting it up. My biggest complaint are the instructions; they are quite difficult to interpret. And the holes for attaching the bench seat to the bench frame do not line up at all. But other than that, I am hoping for some wonderful musical experiences!!
Dear Customer, thank you for choosing our store. Customer satisfication is our top priority. If you are not satisfied with the product, you can contact our customer service ( [email protected]) at any time, and we will solve the problem for you as quickly as we can. Thank you for your support and wish you a happy life!
Delivery service and my granddaughter enjoy learning to play it.
I haven't played the keyboard yet; still setting it up. My biggest complaint are the instructions; they are quite difficult to interpret. And the holes for attaching the bench seat to the bench frame do not line up at all. But other than that, I am hoping for some wonderful musical experiences!!
Fast delivery. Great product with good sound quality.
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon!
Id give zero stars if I could. Recently ordered digital piano which was £380 in the autumn offer. Company took payment then said they would not deliver to my address. I have emailed the company asking for a full refund with no response. Absolutely gutted as this was a gift for my wee girl for christmas.
Dear Customer, thank you for choosing our store. Customer satisfication is our top priority. If you are not satisfied with the product, you can contact our customer service at any time, and we will solve the problem for you as quickly as we can. Thank you for your support and wish you a happy life!
Very pleased
We really appreciate your kind message and are delighted that we’ve fully resolved your issue. We always cherry every customer’s genuine feelings about our items, and please do not hesitate to contact us if you need further assistance.
Nice beginner keyboard. Not very mobile. Not really what we needed
We really appreciate your kind message and are delighted that we’ve fully resolved your issue. We always cherry every customer’s genuine feelings about our items, and please do not hesitate to contact us if you need further assistance.
i was told when i ordered be dlivered in 2 to 7 days immediately got an evri mssg saying evri are expecting it , this was on 2nd of october , i was told delivery between 5th and 9th , evri message has not changed still expecting it , i email customer service and get a response in broken english telling me they will dispatch again , so i ask when will it arrive no response , so then i send another email 12 hours later telling them im doing a one star trust pilot review so here is the one star trust pilot review , i was led to believe the item was in a uk warehouse , false is in china , they cant complete orders in time frame they say and dont even update you with tracking , terrible experience and dont reccomend.
Dear Customer, thank you for choosing our store. Customer satisfication is our top priority. If you are not satisfied with the product, you can contact our customer service at any time, and we will solve the problem for you as quickly as we can. Thank you for your support and wish you a happy life!
Absolutely fantastic service! I ordered a piano for my daughter from the Netherlands, and I honestly couldn’t believe how fast it arrived. I placed the order yesterday, and it was delivered today! Everything was quick, smooth and exactly as promised. I’m incredibly happy with the service and truly grateful for such a great experience. Thank you so much, and keep up the excellent work! Highly recommended! ❤️
We really appreciate your kind message and are delighted that we’ve fully resolved your issue. We always cherry every customer’s genuine feelings about our items, and please do not hesitate to contact us if you need further assistance.
Great product fast shipping.
We really appreciate your kind message and are delighted that we’ve fully resolved your issue. We always cherry every customer’s genuine feelings about our items, and please do not hesitate to contact us if you need further assistance.
The pedal you sent is not working right. I need a replacement and there should be a number to call to talk to a person. Email is just too long for you to respond. I need a replacement because I could not use the piano at all
Dear Customer, thank you for choosing our store. Customer satisfication is our top priority. If you are not satisfied with the product, you can contact our customer service at any time, and we will solve the problem for you as quickly as we can. Thank you for your support and wish you a happy life!
This is a cheaply made product, don't waste your money on it.
Dear customer, we are really sorry for the inconvenience caused to you. If you encounter any problems during the use of the product, you can contact us via email, and a professional customer service team will answer you in detail! Thank you for your support and wish you a happy life!
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon!
Beautifully packaged-extremely easy to remove in great sections! Easy to assemble-great quality pieces. Beautiful color and sound! Delivered right on time
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon!
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon!
I liked the fast delivery of the piano. I was disappointed in the directions as they were not clear and tiny print. I also am confused as to how to use headphones as I have tried two different kinds and they do not fit. I really do enjoy the feel of the piano keys and the sounds is quite lovely
Dear Customer, thank you for choosing our store. Customer satisfication is our top priority. If you are not satisfied with the product, you can contact our customer service at any time, and we will solve the problem for you as quickly as we can. Thank you for your support and wish you a happy life!
Amazing price, great piano. The delivery took less than I expected. Very satisfy with this purchase!
Thank you for taking the time to leave us a 5-star review on Trustpilot! We’re delighted that you’re happy with our product/service. Positive feedback like yours motivates us to keep improving. Please don’t hesitate to reach out if you ever need anything. We’d love to welcome you back again!
Excellent packaging. Delivered promptly. Very solid and stable. Excellent sound - feels very close to an acoustic piano when playing. Easy to assemble. Very happy with this purchase, Thankyou.
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon!
Arrived quickly and in perfect condition. Sound really good. Lots of things to learn about yet. Great for the price. My birthday present to me for upcoming 80th BD. Thank you.
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon!
Easy to install, quality product, reasonable price, fast delivery. Thanks.
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon!
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