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Mustar

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207 reviews

4.1207 reviews
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About Mustar

Data updated
Website
mustarmusic.com
Category
Hobbies & Crafts
Location
China
Status
Unclaimed
Last 12 months
85 reviews
Replies to negative
40% (14/35)
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About this business

Started in 2019, MUSTAR has grown to become one of the fastest growing manufacturers and designers of musical instruments, bring joy and innovative instruments to people worldwide.While our products range from smart keyboards, digital pianos, electronic drums, electronic Guitar, Ukulele, our passion for inspiring musical creativity and innovation through new technology.MUSTAR encourages you to unleash your full creative potential through sound and music. We want to let more people enjoy the fun of playing music. We believe that everyone is born with the ability to enjoy music, everyone in the world can be his own Music star.

Written by the business, not verified by us.

Is Mustar legit?

Mustar (mustarmusic.com) has a 4.1 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 77% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 40% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the digital piano is exceptionally well-made, wonderfully easy to assemble, and delivers amazing sound quality at a surprisingly affordable price for all players. Many buyers also express great satisfaction with the fast shipping service and note that the musical instruments arrive securely packed for maximum protection. However, some people mentioned experiencing frustrating technical issues, such as faulty volume controls or broken keys on their newly purchased instruments. A few reviewers also noted unexpected difficulties with complicated assembly steps or missing components required to properly set up their products.

Auto-generated from all reviews of this business. For reference only.

What people say

Very happy with my Piano keyboard

Very happy with my Piano keyboard! Was very hesitant ordering a huge product from an online business. Product came as stated on correspondences from Company. I was confused at first, as only 1 package was received, the bench, but the order stated full product was delivered. I contacted Customer Service via email. Perfect customer service! The Rep was in constant contact with me for several days, she looked into my order, and said the 2nd package will be delivered separately. It was delivered 2 days later. I started to put together the frame, but the keyboard portion (weighted keys) was extremely heavy, could not lift it by myself. Needed a 2nd person to help lift and install the keyboard onto the frame. Keep that in mind. Sound of piano is Beautiful! there are 600-800 different sounds/beats to choose from, aside from the normal piano sound. Only drawback is the headphone jack is in the back of keyboard, but the keyboard is against a wall, only spot I had in room. So it is not convenient to use,for quiet use. A front side jack would be optimal.

Reply from Mustar2026-05-01

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon!

I have received my piano and I’m excited

I did receive my piano yesterday and I’m pleased so far, kudos to this business.

Reply from Mustar2026-04-15

Dear customer, we apolozie for the inconvenience. We extremely sorry that the logistics problem has affected your mood. We just give you a response to your email. Please kindly do a check. We will strengthen the cooperation with logistic companies in the future, thank you for your support.

I ordered the Mustar keyboard for my 8…

I ordered the Mustar keyboard for my 8 year old grandson who requested one to take lessons with. It arrived & he brought the package inside the house & opened the box. He started playing it & had the house full of music & his Mom bouncing her head & dancing as she worked in her studio. He loves it! Thank you!

Reply from Mustar2026-04-15

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon!

Completely Satisfied with Every Aspect

This keyboard is high quality, beautiful, well-made, easy to assemble, delivered in a timely manner, and a great price. You will be satisfied with it whether you are a beginner or a seasoned player. I highly recommend it!

Reply from Mustar2026-04-15

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon!

Worst experience shipping

Worst experience shipping! Website said 3 day shipping and it’s been over a week and the piano is in the middle of Colorado! Don’t waste your time with this order a real piano from amazon. Never again!’nn

Reply from Mustar2026-04-10

Hello, if you have any questions, please send the problem to our email , our customer service will help you solve the problem.

I was skeptical and worried about our…

I was skeptical and worried about our first purchase due to other reviews but I took a chance . The piano shipping label was created the same day and I received my piano that I bought for my daughter within 3 days . It was shipped from California . Super fast shipping . So far all 88 keys work and sounds so good . My daughter love it so much . The assembly only take 10 mins . Wish I could attach photo of the white piano MDP 3000 .

Reply from Mustar2026-04-15

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon!

10/10 would do it again

I am very pleased with my purchase. I ordered the MEP-900 based on the semi-weighted keys and being a full 88 keys. It arrived two days earlier than expected which made me super happy and was very well packaged for shipping. The stand was a little complicated to put together but once that was taken care of getting set up and started was smooth sailing. The electric piano sounds wonderful with a full range and having the option to plug in headphones as well as having it plugged into my tablet to play music without disturbing the rest of the house is a huge bonus. Overall very pleased with everything and would recommend to others looking to get started.

Reply from Mustar2026-04-15

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon!

Very satisfied

My piano just arrived. It was easy to assemble and its plug and play. Sounds great. Easy to play. Feels like my upright. Its defnitely my new gigging piano.

Reply from Mustar2026-04-15

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon!

My order arrived with a broken piece

My order arrived with a broken piece. I’ve been in communications with them and they’re looking at sending me the replacement but that’s why the 3 stars. I’m glad they’re responding and I love the piano so far but cannot put it together until I have the pedal support piece. I’m hopeful!

Reply from Mustar2026-04-21

Dear customer, we apologize to bring you the bad shopping experience. About your after-sales issue, our customer service specialist has resolved the problem for you. We hope you will continue to trust us. Wish you a wonderful day!

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