NO-Customer Service-Hours of wasted time trying to resolve $3000+ purchase that came broken
Update from us: I received the email response (6/28) above and responded(7/2, 7/29, 8/12) with all information that was requested again and have had no response. I am sure they will make up some response to seem helpful. I just want my money back and return you the broken product at this point. Original Review: I purchased a product 5/16/24 worth over $3000, the shipping container was in great condition, but the product in the box clearly was used and damaged. I submitted photos to the company, I have called them many times, I have left voicemails. I have had NO followup. Very poor business. Reply from Toolots Jun 27, 2024 Hello, Our sincere apologies for the inconvenience. Our team is currently reviewing this concern. An email update will be sent to you through email ticket: #372562 of the next action to take. Most Sincerely, Toolots, Inc. ------------------------- This has been a $3000+ scam that our non-profit got hit by.