Unauthorized recurrent billing and ghost customer service links
My wife ordered two (BOGO deal) Incendio Wands for Christmas. They did arrive on time. The Wands are nonfunctional. Her debit card was billed an undisclosed/unauthorized “ monthly subscription fee” yesterday of $30. The website help links leads nowhere. The customer service line is not operational. We are having to go to her bank to dispute. This is a scam. Steer clear.