Unhelpful when there is a problem
Unhelpful when the property owners don’t act in good faith. Also when they resell booking.com Properties, it doesn’t pull over all of the correct terms and conditions from the adverbs meaning that after the booking your subject to additional terms that you weren’t made aware of and in circumstances like this, I’ve not been able to get obtained a full refund when cancelled and I’ve had to use a charge back from my bank, which is poor service. I am a VIP diamond client of Agoda.