Lost 2K because of EasyParcel and Aramex
I had a shipment to UK using Aramex service aswell. After a month, it got stuck at the customs london. To my surprise, the item was said to be returned to me. Additionally, my parcel should be 3kg, but Aramex inputed 1.5kg. With that, I had extra charges for incorrect weight. ALL of this was done without my knowledge, I wasnt aware of what was going on. Had sent out multiple tickets but none was resolved. Short to say I had lost over 2k (600 for the shipment and since it was a client's item, another 1.4k to refund). Aramex and Easyparcel should just close their business. Please everyone, use the standard over the counter shipping, Citylink is good aswell. Oh and my parcel is still lost