Founded in June 2014, EasyParcel is an online parcel booking and courier services booking platform. It allows users especially in the E-commerce sector to easily book courier services online to send parcels.Businesses can conveniently evaluate prices offered by different courier companies that partners with EasyParcel to take advantage of unique competitive rates that couldn’t be found on other platforms! Moreover, a dedicated support team is always ready to address any concerns about online parcel booking.Also, shipping tracking can be easily done on the platform to track the delivery status of a package in-transit. The parcel tracking number can be easily found after delivery and users have the opportunity to notify recipients using SMS and Email. With these features, courier tracking is quick and simple for both the sender and recipient!#Easyparcel #onlinebookingcourier #onlineparceldelivery #courierservice #courierservice #parceltracking #shippingtracking #couriertracking Main Features- Fast and easy courier services booking- Multiple online courier services available- Save on every delivery- Convenient shipping tracking- Free door to door pickup- Dedicated customer service team- Auto-generated consignment note- No volume commitments required when you send parcel- E-commerce integration ready
Written by the business, not verified by us.EasyParcel (easyparcel.com) has a 3.3 out of 5 rating on OK.one, based on 130 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 42% give 1 star; The business has replied to 2% of negative reviews; 42 of them were added in the last 12 months. Last updated 2026-10-25.
I have been using Easyparcel for years and have been happy with their service. Especially the customer service department. They handled any issues with utmost care, speed and human. Over they years, I can noticed the improvement of the website, the speed, the user-friendly and most importantly, the no-hassle, cheap and affordable price. I am very satisfied with my experience. Thank you o7
They stole my money and never gave me any service, and they pu tit in credit syste which i will never use. Then I used other shipment, they lost my package and didn't even refund My money, nor credit or back to my account.
I truly grateful for the help of their customer service when my parcel sent out with incomplete address. Thanks to their prompt response and my receiver safely received their parcel! I am so glad for this! Been using Easyparcel for so many years and the experience remain positive! Also give confident to my buyer because they immediately receive whatsapp update upon parcel being collected.
Rate price a scam to get u topup but in reality it will increase and keep asking u to topup when will never get the deal they initially promoted to u. Please don’t get scam by this company. NEVER USE THIS, go for direct delivery company
Never ever turn on auto reload credit on this shitty platform, charge you RM1000 twice even when you set the reload to execute when credit is below Rm200. Then said their policy can't allow refund after top-up has been made.
the worst parcel service. bordering on scamming people
Called easy parcel but its not easy at all, always miss pick up and simple adjust extra charges double up whatever they like without any proof.
If there is 1 word to describe Easy Parcel. It would be Useless. If we needed more words. Utterly useless comes to mind. Simple shipment from Singapore turn into a hide and seek debacle with their support team filled with empty promises to escalate to their courier team. Hopelessly useless. After 7 working days. The package is still missing and all they say is escalated to courier team. It’s painfully obvious that they do not know what they are doing. Wtv bullshit integration they have is all fake news. They can’t even reveal who their courier partner is for me to follow up personally. Telling them to just hold the package at the sorting center also can’t be done cause they don’t kno what they are doing. Do not use this company for any reason whatsoever unless you want high blood pressure.
Easyparcel is just unreliable, I booked for parcel pick up on the next day with city link express, however there were no update from the dispatch at ALL. No one had reach out to me to pick up up the parcel. I requested for a refund, but the refund was a credit refund to easyparcel wallet, and the credit is only useable for the same courier service provider! Why would I still arrange for delivery with the same courier given the bad service provided!
Unexpressed it's great to use easyparcel. I thought it will complicated at first. But it goes smooth. Great service & good experience.
EasyParcel is a disgrace in the logistics industry. Their system is unreliable, their communication is nonexistent, and their customer support is a joke.Parcels get rejected for no reason, and customers are left in the dark with zero updates or accountability. It’s clear this company has no respect for the people who trust them with deliveries.EasyParcel blows, and many are just waiting for the day they finally go bankrupt — because with service this bad, collapse is inevitable.Do yourself a favor: stay far away from EasyParcel.
Tried few times, service quite good, price also good! Satisfied!
Try it for a few time, overall experience is very good. System easy to use and parcel delivery on time!
I have a great experience from the service of easyparcel
Tells me i have an RM4 adjustment charge due long after the delivery is completed. After I have paid, they STILL say I haven't paid and threaten to use debt collection. Crazy
good service overall, very satisfied with the service.
I have been using this app a few times now for delivery and it's really convenient and easy to use. Have been recommending the app to my friends. Their customer service is really friendly and fast to respond.
Their services is super really good & really fast can do delivery I will definitely choose easy parcel again
Nice experience and good service. Its easy to delivery parcel!
i been use this platform for almost 6 years ❤️ the most i like is, they provide door step pickup service, easy for who lazy go out 😂 if the teleport can back to this platform i will more happy, because their service good, and can reached receiver within 3 days in singapore Will continue use it
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