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S. P.

Australia

1 Reviews
3 Reads
1 Useful

1 review

Dante Labs

I was sent a kit that EXPIRED before they'd sent complete shipping details

Purchased kit Nov 2023. Received kit Dec 2023, but with no return label. Contacted Dante Labs for WEEKS to get the shipping details. Didn't receive those until February 2024. Kit expired Jan 2024. So I was not able to complete the sample to send back. Have contacted Dante Labs about it MULTIPLE times with no reply even after weeks. They obviously don't have the capacity to deliver what they've promised. I just want a refund. Still waiting for them to give me one. Based on the amount of others who are also waiting, I suspect I will never get one. (Will update my review if I'm wrong and they do refund me.)

2024-12-02Helpful 1