Outstanding customer service
The customer service at Dosaze is exceptional, Melvin has been very helpful and supportive throughout the entire process with finding a pillow to suit my needs. Unfortunately the contoured pillow (both firm and soft options) did not suit me. I am a side and back sleeper, but found whenever I slept on my back that my neck was being pinched into an awkward position and I would wake up unable to move my neck. I didn’t try the adjustable pillow, as I feel I’ll definitely need more support than it offers and so I was able to receive a refund after re-gifting my pillow. I would give the customer service at Dosaze 5 stars, but of course unfortunately for me the product was not suitable at all, but everyone is different. Having the 60-day guarantee really makes a difference, as I’ve tried a few $200 pillows so far which has been money down the drain. I would definitely recommend at least trying their products even if you are unsure.