Company has gone downhill over the years
Company has gone downhill over the years. It started out pretty great 2 years ago, but now customer support has gone downhill and Jawa refuses to stand by their Seller Policies. Sellers are the life-blood of the platform and yet are treated like they don't matter, meaning that platform fee that's taken out of our revenue is not going to the risk/fraud/cancellation protection like it's supposed to, and instead Jawa will make decisions that put seller's out financially and time-wise and display a patronizing attitude in support messages.