Based on my experience with the WinX people, you can NOT go wrong if you decide to purchase their products.
I'm an 80 year old 100% disabled Vietnam Veteran and contrary to what some people believe, we veterans are not LOSERS!... I'm terribly proud of my service and even more proud and glad to be an American. I took my first college computer class helping Dartmouth College test BASIC. There's never been a time since 1967 that I have not only used a computer, but have written and marketed numerous programs. Over the years I have had to deal with a lot more than a handful of software vendors... most of whom don't even understand what "support" really is all about. A few weeks ago, when Europe and other locations got hit with a bad update, one of the software firms went offline for nearly a week. Because I couldn't use their software without if going on line to verify that I "legally" owned their program, I was totally unable to boot my computer. I have a large group of people that I "support" on a daily basis that I couldn't contact. Not only could I not access a large portion of my software, this particular vendor was able to get a small portion of their website up and online... AND they didn't even bother to post a message telling us what was going on, or when they'd have things up and running. Is this really what support is? I started using WinX programs many years ago... using a program called WinX HD Video Converter Deluxe. I recently expanded my purchase of their products to a "package" containing Winxvideo AI, WinX DVD Ripper Platinum, WinX DVD Copy Pro along with their 5K Player. A couple of days ago I asked the WinX people for help with a situation and they impressed with how quickly they not only replied, but how quickly they fixed my issue. When some vendor messes over me, I shout it out to the world, and when some vendor impresses me and leaves me glad that I own their products, I shout that out to the world as well... and that's why I'm willing to take the time out to let you all know that based on my experience, you can't go wrong with their software and their support. Many kudos and "Thanks" to these people.