Pink Laura is a scam! Doesn’t honor their return/refund policy!
Pink Laura is a scam! I purchased their PUFF SLEEVE RUFFLE HEM MINI DRESS in dark purple thinking it would be perfect for college football season. I thought it was safe to purchase after watching a video of 2 American women modeling and describing the dress in detail in front of their store. They presented themselves as an all-American, reputable boutique. So I took the bait. 2 months later the dress arrives all the way from China. Not only is it cheaply made but it is defective missing one of the elastic fasteners for the buttons at the back of the neck. After reading their return policy online, I knew I would not have a problem returning it and I emailed them to begin the return. They replied and asked for pictures which I sent. They replied again asking me to keep the dress, they would refund me 10% and I could take the dress to a tailor to have it repaired. And they said it was too costly to ship the dress back to China. I replied with a no and also was offended they would even ask me to repair the dress on my own. 10% would not even cover the cost of the repair. So they replied again offering a 20% discount. At this point I’m done. I realize I’ve been scammed as they don’t honor the return/refund policy that is clearly stated on their website. So I’m stuck with a cheap, defective dress. They are deceptive in their presentation of their business and I highly recommend you not purchase anything from them. You’ll regret it just like I did.