2-3 weeks and still no pillow
I have gone back and forth with BabyBub for 2 weeks. I never got my pillow and the courier they use lost my package. I have asked that just another pillow be sent so I can be comfortable (which is why I ordered it) and whatever shows up I will just ship back. They do not prioritize or support the comfortability of the pregnant mother. Updated: After going back and forth with 3 different people and asking multiple times for a new pillow to be sent, BabyBub did finally get someone to send out a new one after 12 days of me waiting and asking. It is supposed to arrive today by a different courier. I would honestly say that seeing some of the other reviews of people not receiving or having to wait a full month or more to get their order is logistic mismanagement. I would hope the company would reevaluate using a courier service that is not responsive to them or their customers. I upgraded my rating to 2 stars after my experience and them finally getting me a new pillow but honestly I shouldn't have had to ask for my money back or a new pillow.