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Martin Wambugu

Kenya

1 Reviews
2 Reads
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1 review

RackNerd

Affordable VPS, but unreliable for production websites

I have used RackNerd unmanaged VPS services for over one year in the past and again for more than three months recently. During this time, I have experienced unexpected outages and periods of slowness. While some issues I raised were resolved, others remained unresolved. Starting on 15th December 2025, my website began going offline unexpectedly. Before this date, the same setup had been running without issues. After the outages started, I often had to manually restart the server from the RackNerd control panel to restore service. When I contacted support, I was informed several times that software-related issues are not supported. I explained that the configuration had been stable before 15th December and that the issues only started afterward. However, the responses remained largely the same, and the situation was not fully investigated from my perspective. In terms of performance: I previously used a 4-core, 3GB RAM VPS on Ubuntu, where the control panel alone could reach 100% resource usage. I later switched to AlmaLinux, which is generally considered lighter than Ubuntu. On a 2-core, 2GB RAM VPS with AlmaLinux, I am still experiencing high resource usage with minimal activity. (New Update) After reinstalling AlmaLinux as suggested by support, the issue continues, and I am now also experiencing unexpected SSH disconnections. Based on my experience, I found the service unstable for hosting live websites that require consistent uptime. ⭐ I will give three stars for affordability and for those people/developers who are testing websites.

2025-12-15