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George Maziec

Canada

1 Reviews
4 Reads
2 Useful

1 review

Bare Cases

This company has gone downhill

This company has gone downhill. If you have any issues with your order good luck. My order came 2 weeks late and was missing the screen protector. Trying to get ahold of customer service is a nightmare. They will get back to you through email whenever they feel like it. When I told them about my missing screen protector I was asked to take pictures of the packaging and box it came in. This does not prove anything, I could just take a picture of these and leave the screen protector out of the photo. I’ve worked in customer service and shipping and receiving before. If someone who has had a bad experience with your shipping comes and says they are missing a 10 dollar item, you just send the ten dollar item. The result is now I’m writing this review. Don’t waste your money on Bare Cases. It’s so bad it almost feels like a scam. The case itself is not anything special and I feel like when I ordered from them 5 years ago it was a different company. The case was better and the customer service was actually doing what they were supposed to in a timely manner. Just buy an otter box or check out Casetify. They actually come on time and are a proper e-commerce company not trying to scam you. Thanks for nothing Bare, you successfully made a customer so angry that now instead of recommending your products I will actively make sure people don’t consider buying them.

2024-09-11Helpful 2