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Sheila P.

United States

1 Reviews
2 Reads
0 Useful

1 review

StorageMart

Beware: substantial rate increases every three months

I also used to rent from Minikahda and they were fabulous. StorageMart on the other hand.... First, after 3 months they will raise your rent approximately 15%. This is in the fine print, so read carefully. Then they will continue to increase your rent every few months. When I questioned why I was paying hundreds of dollars more than there advertised rents, they told me I would have to move units every three months in order to get the lower prices. What??! Its not like it is easy to move a room full of furniture. If you are looking for longer term storage, this is NOT the place for you. Additionally, staffing is minimal. When I was there the other day, there was a sign on the office door "Out to lunch. Back at 12:25 pm". When I went back at 12:30 the time had been altered to 1:00 pm. I had to wait about 2 hours in order to talk to someone. Then later that afternoon, I stopped by the office again to return a lock I purchased from them (which broke the first time I used it) and again, there was no one there. I just shrugged and left $20 bucks poorer. Cannot recommend.

2024-09-13