I was mislead and was charged a fee
I was mislead into believing I would only be charged a fee when I made a transaction however I discovered today that I am being charged a monthly PCI compliance fee that they never said would be charged. Having dealt with other processors this fee has never been passed onto the merchant directly. However Fortis has been charging me $45/month for not being "in compliance". You have to explain to people what you are charging them for before you begin charging them. They then pass me off to a PCI specialist that had no information about my case so all he could do is regurgitate what PCI is, and try to scare me into believing if ever there was a breach of data I would be personally responsible for. Considering I have an LLC and business insurance it was really unprofessional of him to utilize fear monger tactics. Response to Fortis reply. Square, Stripe, and PayPal do not charge a PCI compliance fee. you could have mentioned that there would be a reoccurring charge during the sign up. I want to add that I don't need to be PCI compliant, Fortis does as they are the ones handling and storing card information for transactions. Cards are not handled or stored by us. Fortis seems to be scamming small businesses by suggesting they need this if they're using Fortis POS app