You can't trust a lifespan license, too bad for an super product
First of all: the product is unique and great, we can achieve to read a EPUB with DRM you buy on any device. Congrats Epubor devs, the software is gold! However: - A lifetime license works only 1 year once you get it, or on your computer once activated. - There is a retrieval to do after we can see in the support epubor[dot]com[slash]support[dot]html but nothing works fine: - Chat does not open on any browser - Automatic-retrieval form does not do anything - support email is unresponsive, I didn't get response - There is a dark support mail in [g]mail (not support[at]epubor) I found there for pro-active users like us checking something to Trust... This looks like an abandoned product with a lucrative model to a minority. Are your initial 60$ for a "life" thing sustainable? Probably not because it's linked to the product owner very flakky. Note I wouldn't have complained if I had bought a service. In 2024 wour software are assimilated to services that's terrible to not know what you paid for something titled "life".