תהילה כהן

Still waiting after 17 months – will update if resolved

Ordered 3 DNA kits in May 2023 (orders EU29308W, GFX0427323, EU29312W). It’s now been over 17 months with no results and no meaningful communication. We’ve contacted support multiple times and received no resolution. We’re still hoping to receive either the results or a full refund. Will update this review based on the company’s response.